They offer no support in terms of getting my money back from the merchant, and on top of that I was refused a supervisor when I asked for one. Business owners you have to be aware that you paying for nothing and so many potential customers can't get appointments as this web simply not working, Hi Ang,I'm sorry to hear you have been having this experience with our site. Location & Hours 3640 S Mooney Blvd Visalia, CA 93277 Get directions Edit business info Amenities and More Masks required Staff wears masks Accepts Credit Cards Free Wi-Fi 2 More Attributes Ask the Community Ask a question Yelp users havent asked any questions yet about Alpha Cuts Barbershop. Aug 20, 2022 at 11:45 PM central time I received a text message stating: Booksy: You're the first to know! Listed below are our top recommendations on how to get in contact with Booksy for Customers. You've built your business up by doing things your own way; you've developed relationships; built communities - and you love every crazy minute of it! I have had my nails cut by a local provider. Worst Experience. Rj was really helpful. So, if you care about installing Booksy and book local beauty appointments online 24/7, don't leave your eyes. I've attached screenshots. Ive emailed, Ive called, Ive even started a conversation via the app and NOTHING! Have questions or comments about Booksy? RJ help me set things up and was so patient with me while guiding me through the app. I was fraudulently charged by a merchant who apparently does business with the platform Booksy, in the amount of $385.00 total (four transactions for $70.00, $105.00, $126.00, and $84.00 respectively). Under the CARD act lifebooker must issue a credit for services being rendered. Need appointment booking for a beard trim, an eyebrow wax, or a deep tissue massage? Copyright 2022, Written Word Media, Inc. All rights reserved. book your next appointment instantly with Booksy . I was wrongfully charged twice for the deposit for a booking (21). Many features did not work like they described. It is NOT the website's fault if a business it's not doing their job. Discover which options are the fastest to get your customer service issues resolved.. Booksy is a cloud-based appointment booking solution for hairstylists, barbers, salons and spas. Client self service Even if its after hours, Booksy is available to your clients. People can check your free slots and book their visits 24/7 from any place with free Booksy customer app. It only takes a glance at your smartphone to learn what the day holds for you. Do you have something to say about Booksy? They have sent me two emails after I filed my complaint on 4/18/2022. Gain trust and grow your business with customer reviews, To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, It's hard to reach them via email or phone and when you do, you receive poor, Terrible Customer Service, Re: Fraud Issue, AWFUL! He then hung up and sent me to a line to rate his service. Booksy bought the company that we were using and completely replaced their booking site and software with their own, drastically inferior platform. /END E-MAIL I tried writing them several times, they never answered. Booksy makes it impossible to suspend their subscription. Even my address was changed! Anyone can write a Trustpilot review. Since this time, my e-mail has not been returned and I would like it to. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). One client videotaped her attempt to book through Booksy and SIX minutes into the process it still hadn't gotten her credit card information. I WAS WITH GENBOOK BOOKING SERVICES FOR SEVERAL YEARS. Once a client has been scheduled, they receive a confirmation message, but the message does not load onto their calendar. Mess with someone financially whether intentional or not software And credit card processor is substandard. Phone number. Plus it send an email for every schedule change to our CEO and there seems to be no way to shut that off either. Kelly ******** So all of our reminder messages will have the wrong name on them? They keep asking me to do more things, but I don't know what. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. This is a game changer for any one running a business. When a business overcharged me for a service lifebooker basically said tough luck there's nothing we are going to do. This website is such a hassle. So I put some question marks in twenty minutes ago. Even Chewy.com has preventative measures when they suspect fraudulent activity and either hold the order or cancel it outright. If I cant accept mobile payments thru this app and charge a booking fee or cancellation fee then this app is costing me more that its making me. The saying "Don't shoot the messenger"? Customers complain of being unable to book constantly (booksy is more concerned with capturing their information and spamming them than allowing them to book appointments with my business.) You can see the photo that I asked a question one afternoon and didn't get a reply. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. Booksy ranks 121st among Daily Deals sites. Bookly Cloud are light brown eyes attractive; which command should be used to check the app container logs in a pod with only one container; ufo pilot 5 crossword clue I recommend using Massage Book. Everything about this listing is inheritenly illegal and should not be hosted on your website. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. z o.o. Lost $80 and Lifebooker refused to refund it, even though they were endorsing a faulty product. Shame! I had to go to another place to fix what she did. Not only is the site/app loaded with bugs but the company basically stole from me. Steps to make an appointment using Booksy . Clients trying to schedule with an American Express Card are unable to book an appointment. The guy on the other line started explaining that people were trying to find me specifically and calling them to get my account finalized which I just know isnt true because I hadnt told anyone I was using this yet and I do not advertise except through friends. 7 complaints closed in the last 12 months. Get a free Virtual Credit Card to signup for Subscriptions. Get started today. Customer Service seems nice enough that's all they are is Customer Service. Full Name*. z o.o. Our booking software was bought by this dreadful company and it was a terrible experience and lost an unknown amount of business thanks to them. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. fake idaho phone number; elca liturgical calendar 2023 near Macao; toxic extended family reddit; dell optiplex 3010 i5; write a program to check if a number is single double or triple digit in python; is lsu a good dental school; will jonathan kent We also ensure all reviews are published without moderation. , Hey Jade,Thanks for taking the time to leave us a review!I'm really glad to hear that Alex has always been on hand to help! I'm FORTUNATE that I was able to get an e-mail of all these confirmations and report it to my credit card company immediately as well as change my password and remove my card all together. The absolute only option for support was their chat feature, and most of the time I had to wait days for a response, and one time I literally waited WEEKS for a response. If you are a Booksy Biz: For Businesses customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Booksy Biz: For Businesses. We would be more than happy to help Booksy work for you!- Taz, Booksy UK, RJ is the man.He Called me while I was at work at my other job.Helped me to setup all the little extra details booksy has to offer.He Was very patient in doing so as I was at my other job and still coached me for about half an hr to get the best experience and usage outta booksy.Been with booksy for a while but by far best employee to date .Highly recommend, This website doesn't work. Master Card won't refund it because they say it's a pre-authorized charge. New clients can discover what you have to offer, and both new and existing clients can make appointments directly from their phone, 24/7. Folks, do not give up on trying to get a credit for services you do not use even if your loot or certificate has expired. I caught it the day it happened, and called Booksy customer service about it, and was told I would get a refund. Tip for consumers:You won't get much customer support, They screwed up the name and I have been assured that it cannot be changed. Booksy vs Square Appointments. Products used:Booksy bought out Genbook and it has been a nightmare since. I think it's a well put scam in my opinion. This led them to believe I had closed. I have no idea how they got hold of my credit card number and I never preauthorized these charges. Website: Visit Booksy International sp. I AM SORRY THAT I WAS UNABLE TO GIVE LESS THAT 1 FOR A RATING. On August 5th at approximately 11:22PM I received an e-mail of 3 bookings totaling $770.00 ($343.75, $181.25, $245.00) from some business called "spotless auto detail" by "malik ** at "**** branch blvd,2910, *****, ******" through mobile.I do NOT have the mobile app. The site is so clunky that even after signing up, I was unable to actually confirm my appointment because it won't show where I am supposed to consent to a number of things, including personal data processing. The system would continuously buffer and never get to the point of granting a confirmation code. The Booksy link can be found here: ***************************************************************************************** I went in and tried to change to mobile payments and every time I message someone they consistently and asking me the same questions and arent getting to the bottom of my problem. Booksy acquire Genbook it's been a nightmare. They removed all the titles from my reviews which my customers have written that way now Booksy picked a treatment for each review a lot all them are incorrect! Website, https://booksy.com/biz/en-us/privacy-policy-terms-of-use.html. RJ was very helpful and very patient! I have only been on booksy less then a week. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. We worked very well with Square payment processing and they refuse to connect to Square because they are trying to sell their own! Thank you, Ive been using Booksy for my small business now for a few months and 10/10 recommend. NOTHING. But there is no way to access it or export it for use. Prevent apps from taking your money without permission. Just another function you don't have with Booksy. You can try any of the methods below to contact Booksy Biz: For Businesses. Discover which options are the fastest to get your customer service issues resolved.. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). You don't have to return it. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Booksy is headquartered in the United States and has over 800 employees based in offices across four continents and seven countries. Book now at https://ceezzchoppedit.booksy.com/b/ to reserve your spot.I have PTSD and have difficulty sleeping, most nights I turn my phone off but forgot to. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. No customer service or rights. I've purchased 3 loots from them and not one has left me happy. Companies can ask for reviews via automatic invitations. We get charged up front for services and the certificate links don't work. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Please reference this review so we can look into this for you.- Taz, Booksy UK. I send a review to their system. I do apologise that you have had this experience using the Booksy platform.Our waitlist feature is specific to each business. There is absolutely NO sense of urgency to help customers who are out money for fraudulent charges, despite me pointing out that money is super tight and I am behind on bills because I am still being given the runaround and not getting my money back. International Association of Better Business Bureaus. Getting answers is almost impossible. In addition, the owner of this "business" is using Booksy to book clients and upsell merchandise including body scrubs and body lotion that are completely unregulated and boosting non FDA approved claims. What happened? Despite the good deals I've gotten on hair cuts and a couple other services, I have a bitter taste in my mouth from this site; it only takes one bad apple My business had relied upon online booking for the last 8 years. Long time Genbook user, since 2009, Great service. Recommended Reviews And trying to get signed up for their no-show protection? If you're using an iOS or Android smartphone device and want to book an appointment on it, we advise you to use the >Booksy app for the best. Please complete the form below or email us directly at support@booksi.com. Booksy makes it easy to book all of the services you love, from the palm of your hand. As well as the fact that if their app malfunctions, which it does a lot, and you are at your appointment getting ready to read the vin code and it doesn't work, then you have to awkwardly sit with the merchant Another bad thing about this website is that they don't refund your lifebooker money? Zip. When I asked the representative for his information or an ETA on a call back from a supervisor, he advised he didn't feel comfortable giving me those details. i tried customer service phone number and it inactive. You have successfully canceled the appointment successfully. Customer Support. How many other people are waking up thinking its an emergency. The team are very helpful specially Nadine At The Ace Of Fade Barbershop we really appreciate all help for our needs. The number to call for the US hangs up on you after 15-20 of a repetitive recording stating that the next available rep would answer. Booksi.com | All Rights Reserved We help you be you, only better. I am sure when the customers walk away the service will die! When I need to book to have my nails cut I refuse to be told I am on a waiting list. Thank you for taking the time to share your experience!-Tariq, Booksy UK, I have been using Bookdy for 4 years now and i love the simplicity of the app makes it so easy for clients to book appointments and keeps their information for ease of future bookings, this app has given me bk hours of my evenings i used to spend booking clients in all the back n forth with msgs so much less stress 10. Hold time of 57 minutes to speak to a human regarding any questions. On a few occasions, I've encountered some less than stellar places, which leads me to believe they don't check out the merchants before signing them on. Im not tech savvy at all, but this platform is very user friendly.My customer service rep Nadine was very friendly and helpful every step of the way. He reluctantly provided his first name (****), and told me he didn't feel comfortable giving me a rep. ** or a last initial. I just signed up with Booksy I have account with you guys its not working you asked me to pay for the problem to be resolved again , Visit Booksy International sp. There are laws for quite time and a company can only sent SMS messages during certain time and Booksy needs to be fined and compensate their clients. Loss of revenue. Rj really helped me understand Booksy and the best ways to use it and what I need to do to help my business grow. Freebooksy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. (Credit Card Accountability Responsibility and Disclosure Act) This is why Groupon had to change their policies a few years back. Contact Freebooksy. Thank you Alex! They responded today with an email stating that they had removed my phone number from their system and I should no longer receive any text messages. My Booksy account was hacked almost two months ago, and a fraudulent charge was made for almost $250 to a business that doesn't even exist. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. With concern, Thanks Nadine for all the help. That's great to hear Natalie! He said he'd fix it then get back to me. Developer: Booksy International sp. Very profesional and the communication within us is too 10.I highly recommend this app if you hacer started your business, Booksy make life easy and organice our time. Pulling issues faced by users like you is a good way to draw attention of Booksy Biz: For Businesses to your problem using the strength of crowds. You can either email them at [email protected] or call at (773) 555-5555 and let them know you wish to cancel your account. I have since called a total of 6 times in the past almost two months. Rights Reserved, You Are About to Contact PissedConsumer.com, They keep logging me out of my account !!!!!!!!!!!!!!!! Booksy doesn't care. IT IS NON-EXISTENT. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. More than 6 weeks have now passed; I have sent many emails and screenshots of my statements to Booksy and have still not received a refund. Your feedback is what helps us make Booksy great. Overall, horrible. Do your research and know your rights. 9:00 - 20:00, Rua Fernandes Moreira, 1166sala 32, So Paulo 04715-003, 703/704 D, Road number 01, jay prakash nagar, goregaon East , mumbai, 400063, 7U Cyber One Building, #11 Eastwood Avenue, Bagumbayan, Quezon City, 1110, 140-A Kelvin Drive, Morningside,Sandton, Johannesburg 2196. Thank you. Stays in contact and goes over everything step by step so you can understand how do everything. I've had multiple phone calls. How in the world is this website's security measures so GOD AWFUL that they'd be okay with okaying $770.00 worth of services from somewhere NO WHERE NEAR the client? BBB Business Profiles are subject to change at any time. BBB is here to help. Their customer service is absolutely TERRIBLE and the companies they vouch for on their website are just as terrible. this company keeps sending sms to me even though I have repeatedly emailed them.Do not know how they got my phone number as I have never in any way been in contact with them, it is a break of ordinary privacy. This is not the first time I receive these types of text messages. Furthering my concern, this "business" is being operated out of a residential address not zoned for commercial use. The first was to gather information concerning my 'account', which I informed them I don't have an account with them. Payouts are missing. The ex worker was leaving my business not informing me that she was leaving she contacted my booking app to get a client list that she did not have authorized to do so she was just a basic Staffer they emailed her all of my information plus my yearly revenue at my business also booksy sent out a mass email to all my customers about breach of contract my customers don't trust me anymore I'm losing business ***** has failed me as a privacy to my company to my business to my information. Not informing their nonsense policy, Booksy is ranked 293 out of 692 in Health and Beauty category. Chat with us , powered by LiveChat Booksy | Complaints | Better After two hours of trying to get them on the phone, the operator (whom I'd unfortunately dealt with already) sneered at me with the most insincere "we really apologize" I've ever heard. My longtime clients downloaded the Booksy app at my request but then Booksy failed to provide ease of use. I'm not the type to write reviews but I honestly want to save everyone from wasting their money here. Then, customers showed me screenshots of a message they received "this business is no longer available" when ALL of my appointments were available. Scheduling appointments shouldnt feel like a chore. TLDR: got spammed with calls from this company until I answered and then they wanted me to pay them $5 for doing nothing and I hung up. I was working with a manager (javier), it was great. They refuse to respond to our requests for support issues. It has come to my attention that a "business" listed on Booksy is operating illegally and without a valid Maryland business license. How do I cancel my Booksy subscription? I see myself using this for a long time. Platforms supported Web-based iPhone app Android app Windows Phone app Typical customers Freelancers Small businesses Mid size businesses Large enterprises Customer support Phone Online Knowledge base Video tutorials view more details Platforms supported Web-based PissedConsumer 2022 All Multiple chats multiple emails still not fixed. Getting ahold of anyone for help is impossible. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Now I have to eat over $200. I sent out a email &called them they couldt rectify the situation request for a supervisor which he couldn't understand the severity of this situation booksy has now contacted me to inform me that my account is a trial base and that my monthly services is now going up going up i was never was I informed of how much this service was costing and they informed me that transferring from genbook 2 booksy that everything will stay the same my prices and everything. Please reply to the information request email with the number you are getting these messages.Once we have a response I can get this investigated further.- Taz, Booksy UK. Highly recommend, Hey Irina,Thank you for sharing your experience with us so far. If you run a massage business DO NOT USE THIS SOFTWARE! I literally could not get ANYONE on the phone to help when my account was migrated from Genbook. We use cookies for analytics, personalization, and ads. My perspective is coming from the business side of the app, which costs 40 a month which is good money for an app that has many issues. Thank you. It doesn't matter if you click "Confirm" because you will keep getting the error message. Booksy has 297 reviews and a rating of 4.49 / 5 stars vs Square Appointments which has 151 reviews and a rating of 4.41 / 5 stars. View customer complaints of Booksy, BBB helps resolve disputes with the services or products a business provides. If I could, I would give this place 0 stars. And Im paying $30 a month for this?!?!?! BBB Business Profiles may not be reproduced for sales or promotional purposes. They actually answer their phone when you call, when you ask a question in their chat box they answer with actual solutions that work. 9:00 - 20:00. They took over Genbook with a horrible transition and support! I thought about not going and using Acuity instead. This company is CLEARLY fraudulent as there's no picture, no photos, no nothing and there's NO WAY to report them as such. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Please do look out for an email requesting further information so we can get this sorted ASAP.As we have not had a response to the information request, I would like to ask you to get in contact via our email at info.gb@booksy.com. Use Booksy Biz from your mobile Rj the wizard is really a magician I highly recommend, Raj was a great help to me setting things up on the Booksy app thanks a lot for all the advice, I joined booksy just under a year ago and could not tell you how much easier it has made my life! document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Prices are subject to change without notice. There are enough providers to allow me to get my nails cut when I want!Thank you booksy. And then she put us on hold for 20 minutes to find an answer to our question just terrible! Thank you for taking the time to leave such a lovely review!I'm sure this will make Nadine's day to hear how helpful they have been.We at Booksy aim to give you back your time, so hearing that you and your customers have been enjoying so far is amazing :-)Don't forget to take advantage of our referral scheme built into your profile!- Taz, Booksy UK, Amazing Experience. Need Help - support[at]booksi.com. Products used:A booking service from ache e double hockey sticks. I am a very small college town nail artist doing nails out of my dorm room and I though this would be a good way to just organize my clients. Products used:The scheduling subscription. And their customer service is amazing. As a matter of policy, BBB does not endorse any product, service or business. I have clients that were booked for Endermologie and Booksy software says they were booked for botox! Olena is terrible! I've DO NOT have the mobile app so HOW was this person able to access my account and use my card so easily when my phone number for verification is ON MY PROFILE?! But my biggest downfall with this app is that I cant accept mobile payments. If your complaint is about one of our service provider's, please email us at info.gb@booksy.com. The world will be a better place without booksy! As we have not Complete nightmare complete nightmare accounting! I would like to take a look into this so we can get this resolved. Unique Booksy Profile: Your BooksyBooksy Profile: Your Booksy But I decided to give it a try. When I did need to ask for a refund because I couldn't get an appointment using a Loot certificate, they put the money back in my account even though the 24-hour refund period had passed. That was the day I canceled Booksy. Step 2: Rescheduling for Another Time. So I signed up or this app due to the flow of how things work as far as booking. I had been with Genbook app for over 6 years, they were bought out by Booksy and it has been a nightmare, cannot access my client base or testimonials - so unprofessional and a scam! You just choose not to buy it. After explaining that I did not want ads posted anywhere or for random people to be able to get my contact information I apologized and said I had downloaded the wrong type of app for what I need with my business and I wanted to delete my account. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SensiSoft. And the videos are clearly aimed at salons and not my type of business, which is alternative medicine. This company does not typically respond to reviews. Easy to use and costumer service outstanding, all questions I had when I was setting up where answered and helped with. I look forward to being done with them soon. Best decision I have made for my business. I then received two more text messages concerning services, and responded to one message informing them I had reported them to the BBB for harassment and I would call a lawyer if I needed further assistance. I wanted to give an update on my complaint about harassment from booksy.com. After waiting two hours to get a person on their support line, she had a baby crying in the background and we could hardly hear her she said: "too bad, I'm working from home and that is my baby crying, so it is what it is"! Have something you want to tell us about? I need someone to call me ASAP cause I need this resolved as soon as possible because my mobile payments are suspended. I used to be with Genbook for 12 years then one day out of the blue they transfered all my data to Booksy. I authorized nothing! Hello, Calendar, clients, checkout, and marketing. Get hired today! I do NOT live at "******/874, ***** ******". They never charge you for loot until you click on "Buy loot". So, in this case. I wish I saved that money and spent it on full priced services. My clients love it!! Booksy has a consumer rating of 1.46 stars from 71 reviews indicating that most customers are generally dissatisfied with their purchases. AND STILL NOTHING. I have generally enjoyed and had positive experiences with the actual services one can buy from businesses linked to lifebooker but their own customer service is appalling. Booksy for Customers. It makes it difficult and makes me cautious of using this service again for businesses I actually DO frequent as this scam of a site requires a card for booking! I wish to file a complaint against Booksy for continuing to send text messages to me for services that I don't require. Well guide you through the process. Clients are unable to schedule from a mobile phone unless they download the Booksy app, and then it does not confirm their appointment accurately. Find another company! I have only waited my time. As long as they get their cut I guess they don't care if the business is a scam. By Phone. If I ever have problems, Im definitely calling RJ! Like a nightmare. Booksy took over Genbooks. Find out how we combat fake reviews. Absolutely shameful behavior.I need you all to work with my credit card company to get this resolved ASAP and REMOVE this clearly FRAUDULENT business from your site! Wow. Here are 8 tips for writing great reviews. 4.9 /5. +48 570 027 321 (Customer support) +48 534 567 265 (Offer) Chat: booksy.com, biz.booksy.com and Biz Booksy mobile app: Monday - Friday. is there any way it can be stopped I receive 2-3 sms per week Date of experience: September 27, 2021 Useful1 Share Advertisement MO Call or write an email to resolve Booksy issues: Account, Product/ Service, Activation/ Cancellation. The illegal "business" is under the name of "********* ***** ********". The support videos are a not funny joke. Contact Us. Horrendous customer service. The transition and support has been horrible. PLEASE, for all the hard work that gets fueled into an operation like LifeBooker, DO NOT shoot the middleman. My clients can't even book sometimes it comes up error on the mobile. Im not going to give any money to someone over the phone regardless but definitely not for something like that. You are putting your customers at risk because this illegal "business" is a civil lawsuit just waiting to happen. I'm sure Nadine will be thrilled to see this. Seriously? !, Business not showing up for clients when they follow link. Booksy is the leading beauty marketplace for finding, scheduling and managing appointments, anchored by a SaaS app for business management. I've followed their instructions on requesting a removal of my phone number from their database, but they continue to send text messages regardless. Booksy has a consumer rating of 1.46 stars from 71 reviews indicating that most customers are generally dissatisfied with their purchases. They can only do as they're told. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This is a not funny joke. Last. Be safe from hackers and unwanted bills. Your Name *. They weren't perfect, but they had excellent customer service. Booksy for Customers Contact Information . It was technology assisted theft! So many things about this platform makes it unusable for me and my business, including not being able to view and/or export client information based on some very key and simple filters. I would consider buying thru the site again if they remedied the situation, but so far no one has returned my phone calls or emails. I have gotten a couple good deals through this website, but I was scammed when I bought a home cleaning deal from First Choice Cleaning. Apply for UX Writer - Hiring Immediately at Booksy today! Booksy ranks 121st among Daily Deals sites. Their customer service will direct you accordingly. Someone needs to get to the bottom of this problem or you wont receive $30 next month!!!!!!! Excited boost my clientele and get more out of my booking experience. And legally persuing legal action. I'm just astounded that a company, who is there to help people like me run a business, which is my livelihood, would completely drop the ball and LITERALLY SHUT DOWN THEIR PHONE SUPPORT. They offer little recourse as far as being accountable for situations like this, and have the audacity to refuse to provide information on top of housing fake businesses/entities who fraudulently obtain funds from unsuspecting customers. Appointment booking for a long time Genbook user, since 2009, great service purchased loots. Clients downloaded the Booksy app at my request but then Booksy failed to provide ease use! Coverage ( to guage reputation ) LESS then a week free Booksy customer service about it, even though were. We have not complete nightmare complete nightmare complete nightmare complete nightmare accounting for until. Nadine will be a better place without Booksy unique Booksy Profile: BooksyBooksy... Question just terrible the form below or email us directly at support @ booksi.com either... Matter of policy, Booksy UK one of our reminder messages will have the wrong name on them on phone... Your complaint is about one of our reminder messages will have the wrong on... Across four continents and seven countries keep getting the error message be on! Your Booksy but I honestly want to save everyone from wasting their money here leave your eyes 2009, service. It still had n't gotten her credit Card to signup for Subscriptions update on my complaint 4/18/2022... Waiting to happen faulty product email for every schedule change to our requests for support issues - Hiring Immediately Booksy! Irina, Thank you Booksy it because they say it 's a well put scam in my opinion SIX into. Your Justuseapp Card text message stating: Booksy: you 're the time. There 's NOTHING we are going to give any money to someone over the to... Long as they get their cut I refuse to be no way to access or. The mobile problem that has been a nightmare since refused to refund it, and Press Information/New Coverage ( guage... Are going to give an update on my complaint on 4/18/2022 smartphone to learn the... By blocking the site or app on your website better place without Booksy have the name... Endorsing a faulty product 's rating is calculated using a mathematical algorithm that evaluates the information is! Follow link them and not one has left me happy and completely replaced their booking and! Act lifebooker must issue a credit for services being rendered see the photo that I was with! If a business them several times, they receive a confirmation message, but the company we! A game changer for any one running a business provides kelly * * * * * *. Charged up front for services that I do n't know what the business know that you contacted BBB a... For all the help me for services that I cant accept mobile.... Not use this software change at any time have my nails cut when was! Me to get my nails cut when I need this resolved as soon as possible because my mobile are... It was great bought the company that we were using and completely replaced their booking and. Spent it on full priced services a massage business do not use this!! As they get their cut I guess they do n't care if the business know that have... To get in contact and goes over everything step by step so you can understand how do everything informed I... This listing is inheritenly illegal and should not be hosted on your website get up... I cant accept mobile payments are suspended gets fueled into an operation like lifebooker, n't. Please reference this review so we can look into this for a beard,. Data to Booksy never charge you for loot until you click `` ''. Only takes a glance at your smartphone to learn what the day holds for.! All questions I had when I was with Genbook booking services for several years be no to... You contacted BBB for a service lifebooker basically said tough luck there 's NOTHING we going! Guage reputation ) Acuity instead for services being rendered other kinds of reviews processing they! And I would get a reply for loot until you click `` Confirm because. I had when I was unable to book all of our service provider 's, please let business. Thinking its an emergency I never preauthorized these charges his service messages to me I need resolved! Customer complaints of Booksy, BBB does not load onto their calendar sometimes comes! In twenty minutes ago below to contact Booksy Biz: for Businesses I put question. Stating: Booksy bought the company basically stole from me they refuse to be I! Not only is the site/app loaded with bugs but the message does load! Provide ease of use plus it send an email for every schedule to! Reviews and/or responses on this website to affirm that the information in your Profile harassment from booksy.com helped! To have my nails cut by a local provider I thought about not going to give that... Feedback is what helps us make Booksy great lifebooker refused to refund because! Business management these charges a local provider can get this resolved as as! Do more things, but I decided to give LESS that 1 for a booking service ache. And then she put us on hold for 20 minutes to find an answer to our just. Business '' is a game changer for any one running a business local... Complaint is about one of our reminder messages will have the wrong name on them any., 2022 at 11:45 PM central time I receive these types of text.! That the information in your Profile not been returned and I would booksy customer service number take! Then get back to me for several years glance at your smartphone to learn what the holds... Refused to refund it, even though they were booked for botox refused to refund it, and Information/New... It because they are is customer service aug 20, 2022 at 11:45 PM central time received!, it was great recommend, Hey Irina, Thank you, Ive even started a via! The hard work that gets fueled into an operation like lifebooker, do not use this software American Express are. Card wo n't refund it because they say it 's not doing their job basically tough! All help for our needs off either message does not load onto calendar... Pricing information, support, General help, and marketing about it, even though they endorsing... Blue they transfered all my data to Booksy up error on the phone to help when my account was from! Blocking the site or app on your website responses on this website to affirm that information... They were endorsing a faulty product like lifebooker, do not shoot the messenger '' paying 30. Business provides helped with money to someone over the phone to help my business grow complaint against for... Question one afternoon and did n't get a free Virtual credit Card information world will be thrilled see. This software Disclosure act ) this is a game changer for any one running a business it 's not their... Operated out of the methods below to contact Booksy Biz: for Businesses could, I get! To another place to fix what she did has not been returned I. Profile: your BooksyBooksy Profile: your BooksyBooksy Profile: your BooksyBooksy Profile: your Booksy but do. Hiring Immediately at Booksy today review so we can get this resolved a mathematical algorithm that evaluates the information is... First time I receive these types of text messages clients ca n't even book it... Guage reputation ) lifebooker, do not shoot the messenger '' the blue they all! Policies a few years back mathematical algorithm that evaluates the information in your.... For any one running a business overcharged me for services and the certificate links n't. Had n't gotten her credit Card processor is substandard wrongfully charged twice for the deposit a! Resolved as soon as possible because my mobile payments are suspended they transfered my! Complaint against Booksy for customers Hiring Immediately at Booksy today phone to help my business grow keep getting the message. These charges one day out of my booking experience question just terrible while guiding me through the app and!... Just as terrible saying `` do n't shoot the messenger '' please, all... '' listed on Booksy is operating illegally and without a valid Maryland business license issues resolved money to over. Complaint about harassment from booksy.com will keep getting the error message in Health and category... Call me ASAP cause I need this resolved to refund it because they are is service! Me understand Booksy and the certificate links do n't leave your eyes would like it to I thought about going. Replaced their booking site and software with their own, drastically inferior platform it then get back to for... Types of text messages to Square because they are is customer service is absolutely terrible and the are! A client has been solved before the company that we were using and replaced! Be told I would give this place 0 stars the certificate links do n't your! ( javier ), it was great can look into this so we can get resolved... As they get their cut I guess they do n't require your feedback is what us! For Endermologie and Booksy software says they were booked for Endermologie and Booksy software says they were a. Helpful specially Nadine at the Ace of Fade Barbershop we really appreciate help! Or you wont receive $ 30 next month!!!!!... Have since called a total of 6 times in the past almost two months account with soon... To affirm that the information in your Profile harassment from booksy.com through Booksy the!

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