Only background. I have removed all cables from the AppleTV and have restarted several times. Some posts are seeing the movie wont load due to the seven channels of audio. I haven't watched the whole thing, as there is more than one person here who wants to see it and we'd like to see it together on the TV. I went to the Apple TV, loaded the Computers app > Movies, and saw the test named movie. Thank you for using the Apple Support Community. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Step 1: Press and hold the 'Menu' button to return to the Apple TV main menu. but I wateched the movies in itune from my computer, all played fine. The movies are they home movies or from somewhere else.please be a bit more specific. To do this, open a browser and search for 'Internet speed test'). iCloud/iTunes Backend. Apple TV outages reported in the last 24 hours. Always, I get the message, "There was an error loading this content. You already tried all the things I would suggest, such as resetting the Apple TV, etc. Ive seen on forums and other media outlets of people complaining of these issues since the release of 13.4 and yet nothing has been done to address it. All devices have latest software updates. Hold your power off button for a couple of seconds and wait till the power off/restart slider appears. If I force 2-channel only, I get all of the audio. Hi - are you able to play other content? Then, turn on your iPhone. i have the same problem with my ipad pro while moving movie from my pc windows to ipad so i solve it using windows movie maker "i think others video programs will work too " . If I do multi-channel, I have no voices or main audio. Any ideas for a fix? TV App does not load content ?? I am pretty confident that the issue is not networking hardware or permissions but software related. There's a Problem Loading this Content error on Apple TV, iPhone & iPad when Playing Movie in iOS 13 - YouTube 0:00 / 7:08 There's a Problem Loading this Content error on Apple TV,. any proposed solutions on the community forums. 1-800-MY-APPLE, or, Sales and apple tv app problem loading content When an unknown printer took a galley of type and scrambled it to make a type specimen book. A forum where Apple customers help each other with their products. Very weird. Tap Apps & notifications > See all apps. Apr 5, 2017 12:40 PM in response to RJG1999. Apr 11, 2017 8:48 PM in response to Smith0515. A forum where Apple customers help each other with their products. It is common for some problems to be reported throughout the day. Items I've purchased previously and content I recorded and put in iTunes both work fine. Im not sure if Im more upset or more concerned that also Apple is going along the poor design and worse implementation path Problem loading content on Apple TV app, User profile for user: Take care to properly plug one end of the cable into the PC's USB port and the other end into the Apple TV's USB port. Solution 6: Disable 'Send Data to Apple'. Not sure if any of the above 'paints a picture' for you but would love any other troubleshooting steps you might consider. I am going to assume that maybe an update to Catalina on my iMac changed something in the File path / directory structure or File location in preferences as I have not made any adjustments there in years. The Apple TV is set to automatically update so will be on the latest OS. There's a problem loading this content in Iphone11 Apple TV app I have downloaded 10 movies on to my Iphone 11 and half of the movies cannot be displayed it says "There's a problem loading this content", but I wateched the movies in itune from my computer, all played fine. May 11, 2020 10:35 AM in response to rrive1. Just open the app, click or tap Apple TV+, and enjoy the shows and movies. On your Mac: Open System Settings, click General, then click Date & Time. . If you're using an Apple device, restart it. Judging by the other comments, this is an issue with iOS. The HLS/Home Sharing problem is likely related. 802.11ac wifi, solid 300-400Mbps throughput and all three devices are within 10' of each other. Those of you who are fans of anime are probably wondering whether Crunchyroll is available for Apple TV. The movies are purchased downloads. We might get more attention from a longer thread. When you attempt to play the downloaded movies are you connected to the internet? thank you for your link, but it is NOT helpful. Smith0515, User profile for user: Simple re-render of hundreds of hundreds of videos up next. If it does, repeat for other content in your library essentially re-training where the TV app knows your content is stored. Jun 25, 2020 2:53 PM in response to theeaglesfan005. Follow these simple steps to resolve content loading issues. Apple TV 4K, Aug 3, 2019 9:27 PM in response to Lordgaben. It has survived not only five centuries, tvOS 12, Jul 15, 2019 3:42 AM in response to bernard@lanecove. On your iPhone or iPad: Open the Settings app. Supernrik, User profile for user: SteveGB, User profile for user: Anyone else having these issues.. calling apple support was a Dead End as well. Switch to DISH to enjoy the best value in TV with a 2-year price guarantee, award . Pick the best format available and hope that the Netflix not working issue is solved. When will this bug be addressed. I tried to watch the movie again and now I'm getting the error "There's a problem loading this content," like everyone else has said who's replied on this thread. I am experiencing an issue with the Apple TV apps where the audio is not playing properly through multichannel audio (Best Output) through AppleTV. Experts say Apple could find a reason to take Twitter off the App Store, and doing so would devastate the company. Apr 9, 2020 7:19 AM in response to Joseph_S. More Apple Original series are being added to the TV app frequently, so keep checking to discover new TV shows on Apple TV+. Sep 24, 2019 2:18 PM in response to Lordgaben. The problem isn't our MP4 videos. I literally just played this same movie (an mp4) two days ago. AND I see this "There's a problem loading this content", Apr 9, 2020 4:40 PM in response to sdean5a. I have tried migrating to WiFi connection over Ethernet (no change). Updating your Mac will also update the TV app. any proposed solutions on the community forums. tv app has problem loading content The TV app on AppleTV says "Content unavailable. Scroll down to My Channels. Apple disclaims any and all liability for the acts, I then have updated my iPad to the 13.4.1 after playing it. If this continues, check your internet connection." Everything is updated and current. This site contains user submitted content, comments and opinions and is for informational purposes Step 2: Also, with the help of a USB-C cable, connect your PC and ATV. I've updated to the lasted firmware etc, but still happens. Apple Footer. omissions and conduct of any third parties in connection with or related to your use of the site. Josef-Konrad Radomski, User profile for user: vStewed, call Step 3: Next, pick the "Audio Format" and click on "Change Format". Jun 12, 2020 12:19 AM in response to sdean5a, There's a problem loading this content in Iphone11 Apple TV app, User profile for user: A forum where Apple customers help each other with their products. Apr 5, 2017 11:24 AM in response to KonKrypton. Solution 2: Check Internet Connection. User profile for user: If. Refunds. The solution I've been successful with is to re-authorize the app on the MacBook, then restart the TV app, first on the MacBook and then on the ATV. It is a popular anime streaming service that offers content for free. vazandrew, User profile for user: First, it made it impossible to select which app you watch which content in. Reports a problem is an option at the bottom of the list. Winegard ConnecT How to update the software For use with all Winegard ConnecT products REV1 6/20 WR-53 2 There are two options when performing a software update on a Winegard ConnecT product . I've tried streaming it from the iTunes store, sending it from my iPad via AirPlay, and sending it from my Mac to the TV. 2) I Opened the TV App on iMac and deleted one of the existing library entries (remember - my source files are on an external drive, so this did not delete the movie, only the entry in my library listing). You can't download 4K video content to any device. For more information, see Apple's Connect to Wi-Fi on your iPhone, iPad or iPod touch support article. Please try again later." Apple as admitted this is a software issue on the first gen Apple TV 4K and has been fixed on the 2nd version of the Apple TV 4K, yet they have said nothing if they will try and fix it in an update. The problem occurs with videos that have 6-ch AAC sound. The rest say "There was a problem loading this content". Appel have always been quick to give a refund if there is a problem. Confirm that the chosen resolution setting is appropriate for your television. When you find a COCOAR-compatible marker, move the camera and hold it over! User profile for user: 2 3,299 00 . All postings and use of the content on this site are subject to the. So the problem with the iPad OS versions 13.4 - 13.4.1. any proposed solutions on the community forums. Refunds. This site contains user submitted content, comments and opinions and is for informational purposes sdean5a, User profile for user: To get a refund go into iTunes on you Mac or PC and then go to my account. When will this bug be addressed. Feel free to post here: TV shows not loading. Next, tap Clear data. I have about 5 seasons of 5 different shows I'm currently keeping up with and beginning last week, every one of them will not load and I get the "error loading content, try again later' message. ask a new question. Download plco for player and enjoy it on your iPhone, iPad and iPod touch. There's a bunch of us that think there's some weirdness going on with purchases released last week and mismatch with second generation ATVs. Apple Footer. Refunds. sterling r, User profile for user: I added the movie back into my library by scanning to the source location where stored. Find a channel, then open it. It is because all the content is fetched from the Internet and not having an active Internet connection means a non-functional app. There is a bug within the iOS update that is causing our content to no longer play when it's played just fine before updating the iOS. Thanks for the update. When ITVX launches, deaf viewers will have access to what is a streaming first - a . Streaming movies from iTunes to Apple TV should be a pleasant experience if you have a decent internet connection. bernard@lanecove, User profile for user: The episode in question plays on my Mac but won't on the TV. Tap or click the download button to try downloading the movie or TV show instead. I deleted the Emby app and I restarted my Apple TV 4K. Apple TV plays on my iPad no problem. I am having the same problem and am getting no help from apple support on chat and phone. Need to take another crack but its such a time drain. The error message I keep getting is theres a problem loading this content. Unplug, and then firmly reconnect each end of the HDMI cable connecting your television and Apple TV device. Yes, rebooting the Firestick seems to solve the problem, but that is unnecessarily inconvenient! Satisfied Customers.The LG G1 is a direct replacement for last year's GX model and adds in a few new features for 2021 including a new 'Evo' OLED panel promising better peak brightness performance. If your Internet I worked with the first tech who then sent me to a supervisor, who then sent me to another tech who was more Apple TV savvy. On your Apple TV: Go to Settings > General > Date and Time. Restart the Apple TV device. I use FF-Works to correct (a GUI for FFmpeg). It's recommended to try signing in with your mobile device, especially if you have two-factor authentication (2FA) installed. I am using a Synology NAS DS918+ that has 4K transcoding capabilities for 4K. rkaufmann87, User profile for user: However, you should wait a while before checking whether the issue is resolved. Electronics Question. Seems Apple released new functionality without fully vetting it, again. provided; every potential issue may involve several factors not detailed in the conversations If you are using a non-standard DNS, then specific apps may fail to connect to certain internet servers. Hopefully I'll either figure it out or whatever the problem is (sunspots, curse, or evil computer) will resolve itself in time. I personally own 2 apples TVs amounting to over 500$ spent and both have this issue the last year for me. May 11, 2020 12:25 PM in response to sdean5a. Apple may provide or recommend responses as a possible solution based on the information You can also watch Apple TV+ on streaming platforms, popular smart TVs, and AirPlay-enabled TVs with the Apple TV app or watch online at tv.apple.com. provided; every potential issue may involve several factors not detailed in the conversations Yes that's probably the latest update. Then recent purchases. Apple can you please provide some useful input on this subject? Congested Internet Connection. Uninstalled and reset everything. If I switch to the Samsung TV app, I get . Apr 18, 2020 12:07 PM in response to rrive1, Apr 25, 2020 6:53 PM in response to rrive1. Scroll down and tap Google Play Store. Always, I get the message, "There was an error loading this content. This morning, I decided to check my modem settings and went in via the browser login (for me, my modem is set up to use 192.168.1.1 IP address. Looks like no ones replied in a while. ask a new question. Download an Internet speed test app from the Apple App Store and test your connection speed (or test your download speed on a computer connected to the same network as your Apple TV. Make sure to set DNS to Automatic on your Apple TV, and use the default DNS from your ISP on your router. The other apps on the AppleTV have no problems. Click on Restart, it's located all the way at the bottom of the menu. Posted on Apr 4, 2020 9:12 AM Reply The other apps on the AppleTV have no problems. This site contains user submitted content, comments and opinions and is for informational purposes RJG1999, User profile for user: None of the content is being streamed. Thousands of movies to buy or rent. The premium channels you want. You can experience various contents such as characters, music, videos, and fortunes at various places such as events, stamp rallies, pamphlets and produ Gas-Strut Monitor Arm for 24" to 35", Load 3-12 kg, Single Extension. I have iMac 5K 27" 2017 running Catalina 10.15.4, My video library is on a repurposed 2 TB Apple Time Capsule running running 7.8.1 that I am using as a home media server (for several years). 6 channel movies worked before and is supported in the TV app and work fine on an iPad. Select your Apple TV app, and hit the Uninstall button. ear buds (Apple). After doing so, I wasn't able to watch iTunes purchases or video on HBO now, however Netflix was still working. Apr 9, 2020 4:14 PM in response to rrive1. Apple TV Buffering Problems. There are times when it feels like the TV app needs to authenticate with an Apple server somewhere, and someone changed something on the server side. I went to the Apple TV again, saw it as a Recently added movie and hit play. it worked. All the online help *****, not least because the Apple TV hardware name is now conflated with the app name which makes searches for the latter less useful. Littlesammyp, User profile for user: 1 It's all on the expertly curated Apple TV app, and it's everywhere on your favorite Apple devices, streaming platforms, smart TVs, gaming consoles, and more. 4) I tried loading my home library on my iPhone X TV App and iPad Air and was now able to display and play all videos in my home library. Home Sharing a purchased movie (or even a ripped DVD) from the TV app on my MacBook Pro to my iPad, I get "There's a problem loading this content." And can you watch any older content from prior to last week? What is the the time table for this?? I did a restore or reset, whichever is the less drastic. Apr 13, 2017 3:18 PM in response to Kelgarr, I can even purchase old episodes but cant watch anybof the new ones ore watch any of the my season passes new episodes but I can watch the old ones, must be a glitch or something with new episodes, and I also restart ireset etc etc nothing works, User profile for user: The following troubleshooting step will help you clear out your MAC address: Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. This has been happening to me several times a week and doing this seems to fix the issue. Is it just that one episode that won't play? 4. The error message I keep getting is "there's a problem loading this content". I'm not certain which of the updates seem to have created the issue because most happened fairly recently (except Catalina upgrade). Apple tv, how to fix. Agreed - not a network problem. There is another thread at another website with numerous other people having the same issue appears. Jun 25, 2020 9:13 AM in response to rrive1. I have downloaded 10 movies on to my Iphone 11. and half of the movies cannot be displayed it says "There's a problem loading this content". SO Now I know that content will play from a networked device too but for some reason the TV App on my iMac is thinking the source content is in a different location. 3) Opened the TV App on iMac and went to Preferences > Files. Go to Watch Now. "There is a problem loading content." I'm getting this message when trying to stream from my AppleTV app on my iPad to to my Android TV via AirStream app. Select Settings > Video and Audio > Resolution . Apr 30, 2020 7:57 PM in response to theeaglesfan005, https://www.youtube.com/watch?v=xpw2H9nH3gU. *****. I am having the same exact problem as KristenaT. Good thing it's only the audio and not the video only takes seconds per video file. Refunds. I think that Apple have been playing around with their software and . Apr 9, 2020 2:57 AM in response to Joseph_S. All of my content is on my phone. KristenaT, User profile for user: Did you get anywhere on this issue? THANK YOU so much for doing the phone thing! Whenever I try to play one that is owned by my parent accounts but not by me it spits an error at me that says Theres a problem loading this content. omissions and conduct of any third parties in connection with or related to your use of the site. Watch Apple TV+ on the Apple TV app, which is already on your favorite Apple devices. Downloaded the new iOS update 13.4.1 and then the problems started. All postings and use of the content on this site are subject to the. 1 comment 100% Upvoted This thread is archived New comments cannot be posted and votes cannot be cast Seems there might be a number of failure modes out there. When loading crunchyroll everything goes good until you start the show. Apple TV sets the resolution automatically. Learn more What does it cost? TV Problems. You can release the button when the device lights up. I spent a couple of hours on the phone with Apple Support today. Securely reattach it or, preferably,. The fact that it plays ok on your Mac indicates it's not a problem with a corrupt episode. Apple may provide or recommend responses as a possible solution based on the information This site contains user submitted content, comments and opinions and is for informational purposes only. This told me that videos ON my iMac would play but something on a network drive were not being found. 1-800-MY-APPLE, or, Sales and The former will match the Apple TV's output to the original dynamic range of a movie or show being watched. I clicked the "Reset" button, said NO I did not want to copy the source files over to my iMac (1.5 TB of video). On my iMac, I can load and play both purchased Apple content and Home Library video content. If I pause the video and scroll left and right, the content is there it just WONT PLAY. This site contains user submitted content, comments and opinions and is for informational purposes only. I guess its a fairly "first world problem", but a bit irritating none the less! Solution 1: Restart Apple TV. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Now I bought new iPad Pro 2020 - the same problem. Go to Watch Now. How do we get this escalated for Apple to fix it? The below article will discuss how to fix error loading content on Apple TV and help you find an appropriate solution for the unwanted problem. However, in September, Apple launch tvOS 13 and effectively broke two key components of the Up Next feature. Any content bought before then is still working fine. I've done enough searching to see responses that say there must be a network problem. Similar reports have come from select users on previous OS versions, and when proper investigation was done the issue within their setup was found and the issue rectified. Downdetector only reports an incident when the number of problem reports is significantly higher . If you still can't connect Choose the Subscribe or Try It Free button. any proposed solutions on the community forums. This set up is also advisable if you're . Do those videos play fine on your other devices? It's only been since this specific update that has caused the issue. More Apple Original series are being added to the TV app frequently, so check back often to discover new TV shows on Apple TV+. Step 4: If an update is available, select 'Update'. It plays the preview for a show and then screen shows message: "Video Not Available. Due to the nature of your issue you may find more information by using another one of Apple's support resources. I just updated to the newest update. Forgot your Apple ID? the apple tv.. TV APP still does not load content, or display my up next Queue. Apple TV app quit playing content. Instead, try out the following solutions. This site contains user submitted content, comments and opinions and is for informational purposes only. EVERY episode before April 4 works just fine on AppleTV. Looks like no ones replied in a while. Solution 4: Reset Apple TV. 1-800-MY-APPLE, or, Sales and just upload the video to WMMaker and export it for ipad , will take a while but works for me . I wish I had some other suggestions for you. Solution 5: Change Video Quality. omissions and conduct of any third parties in connection with or related to your use of the site. I wondered if anyone else was having problems. ask a new question. Apr 7, 2020 10:21 AM in response to sdean5a. iPhones account for about 50% of smartphone usage in the US, meaning the majority . Then try to re-open the Google Play Store. On the Mac, I also get a message that "This content may be damaged." Launch Apple TV again, and check if you can stream video content. Scroll down to Channels. To start the conversation again, simply In this video you will see how to fix this problem when it happens in any user account. If I have to, I'll do the other step and see what happens. The OP said that this was in relation to downloaded video on the iPhone. only. That is a very strange issue. Apple TV error loading content I have tried for 2 days to play an episode of Arrow on my 2nd Gen TV. i dont think its my network because the movies wont play on cellular or WiFi. Apple disclaims any and all liability for the acts, Mrclay0923, User profile for user: Check the Network Connectivity. So it's either the Arrow episode or the TV, or both. I Have this same issue. I tried re-downloading it from the iTunes store, but it didn't help. Any ideas for a fix? Start by browsing in the Apple TV+ tab on the Apple TV app or here on tv.apple.com.You'll find hits like the Emmy-winning Ted Lasso, critically-acclaimed Morning Wars and sci-fi epic Foundation, plus new and popular shows like Severance, Slow Horses and WeCrashed. When you release the two. I have a family shared account on the Apple TV app, and I would like to watch some movies. * * You can't download movies or TV shows to Apple TV, smart TVs, or streaming devices. Launch the Settings app on your Apple TV. Popular streaming services and cable TV providers. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apr 18, 2020 11:23 AM in response to vazandrew. Any idea why? I can't get Archer, The Magicians and the Expance to currently play. If you're using an Apple device, restart it. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Ever since iOS 13.4 then 13.4.1 I have had issues watching my movies on my iPhone via the Apple TV app. "How to redownload movies and TV shows on an iPhone, iPad, or iPod touch, Redownload apps, music, movies, TV shows, and books, Apr 9, 2020 6:19 PM in response to sdean5a. How to Fix tutorial Show more Show. I get the same message "error loading content". I would recommend you use this article to help troubleshoot the issue. If you hold down the Menu button and the down arrow on the remote for 10 sec until the LED on the front of the Apple TV begins to flash. Solution 3: Turn off Subtitle. That might be the issue you're seeing, but I've been seeing that message primarily with movies I've purchased via the TV app. All postings and use of the content on this site are subject to the. To stream HD video, you need a minimum download speed of 5 Mbps (50+ Mbps is recommended for 4K video Since it seems to happen to only half of the downloaded movies, you may need to delete and download the movies again. Unplug your Fire TV Stick, wait for 30 seconds, and plug it back in. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the . But often Apple TV takes forever to load movies . Lordgaben, User profile for user: Nothing worked. Also I have found these home movies will play if you use Bluetooth. Another issue I discovered is that I cannot even watch them via AirPlay from my iMac to the AppleTV. Also, this app will allow a dealer to load their contact information and a logo on to a MicroSD card and. only. Apr 5, 2017 10:08 AM in response to RJG1999. Thanks for letting me know I'm not alone. Looks like no ones replied in a while. I have been able to play my MP4 videos for many months/years without any issues. I am having the Sam issue - on IPad Pro - but I watched the movie two thirds through - stopped to go and do something and when I came beak to pick it up it started to error. Apple: FIX THIS. COCOAR is an app that allows you to experience a mysterious experience. Tap or click the download button to try downloading the film or TV show instead. There's a problem loading this video. Apr 11, 2017 9:00 PM in response to KonKrypton. I can load and display the data about the movie but when I press play - I get an error saying that there is an error and the content cannot be loaded. May 10, 2020 3:28 AM in response to sdean5a. Recently, I've found when I see this particular message, it means that the TV app on my MacBook (the library) has somehow lost my authorization -- another ongoing problem with that particular app. I have not been able to see Arrow or last week's Legends either on my ATV. I've tried streaming it from the iTunes store, sending it from my iPad via AirPlay, and sending it from my Mac to the TV. To start the conversation again, simply Same problem since iOS 13.4 and 13.4.1 and Catalina. Step 1: Detach the Apple TV by simply unplugging the HDMI cable and power cord. Clear Google Play Store's app cache, following these instructions: Open your device's Settings app. I went back to the Apple TV and selected several movies from the displayed library and they all played properly. Unplug your Apple TV for a minute or two. For some reason this issue only happens during one scene in the episode, if I skip ahead the episode plays fine. Off by default, the toggle in Settings Video and Audio Match Content comes with two options: Match Dynamic Range and Match Frame Rate. provided; every potential issue may involve several factors not detailed in the conversations Its happening the same thing to any new episode is not available not even thru airplay does this is happening just with old apple tvs? Kelgarr, call only. Started around 4th or so. I reset Apple TV and restored, did not help at all. Or the new ones as well? Share Improve this answer Follow edited May 2, 2012 at 20:49 Apr 13, 2017 1:20 PM in response to Smith0515. Joseph_S. I cannot do it from here as the international charge would be astronomical! Solution 7: Disconnect HDMI Cables. Hopefully someone else will reply from the community with some ideas. If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps. Looks like no ones replied in a while. Apple tv 2 apple tv 3 apple tv 4. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Here you can check for software updates. Apple may provide or recommend responses as a possible solution based on the information You can also try updating your Apple TV's operating system. All postings and use of the content on this site are subject to the. Way 12. They ALL load on my iMac but NONE will AirPlay to the AppleTV. The issue appeared within the last couple weeks. 1) I copied a movie onto the desktop of my iMac - gave it a test name, and then added to my TV App as a new movie. May 18, 2020 10:44 AM in response to sdean5a. This same Apple TV will play all Apple purchased content and content from all other installed applications (Netflix, CNNgo, CBS, etc.) Apple TV 4K, iOS 11.2.1 My iPhone X running iOS 13.3.1 exhibits the same symptoms (except of course it is WiFi only) - When I launch the TV app on iphone I can view and play purchased content and can view home library content but cannot play any of it (same error message). 1-800-MY-APPLE, or, Sales and Also just tested and this will play fine if using external audio (BT headphones, HomePod) but not when using the device speakers. From this iMac, I can launch a movie and then select to have it play / display on 2 Apple TV's that I have, again connected via ethernet. Have the same problem. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the . A forum where Apple customers help each other with their products. iPhone XS Max, I appreciate the folks that give their time to helping others. Were experiencing the same issues with downloaded content. It's not the episodeI have season passes to NCIS, NCIS: Los Angelos, NCIS: New Orleans, Law and Order:SVU and MTV's The Challenge. App has problems User reports 194 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Not working 77.3% Something else 40.7% Screen 7.7% Photo/Video 6.7% Reported Issues: 79 Comments By John Doh Dec 07 2022 I'm trying to play videos converted on my computer to .m4v or .mp4 last 5 years. . Apr 13, 2017 1:21 PM in response to KonKrypton, I have the same issue, I can whatch them on my ipad or my iphone just not on the apple tv, Apr 13, 2017 2:47 PM in response to KonKrypton. You can do this by going to Settings > System > Restart, or by holding the Menu and TV button until the light on the front of the Apple TV begins blinking rapidly. Well there is nothing wrong with the connection. omissions and conduct of any third parties in connection with or related to your use of the site. . If your issues persist after the above steps, continue on. To perform an update on the Disney Plus app, follow the steps below. You can update your Mac by going to the Apple menu > System Preferences and Software Update. Refunds. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. Thanks for trying to help. I was offered a refund, but turned it down. Fully wired ethernet home network. all connections are cabled from router: NAS devices, computer, Apple TV, etc. Side note: I bought an episode of Supergirl 2 days prior to the Arrow episode, and it plays fine. If I go to the Apple TV (which has and has always had Home Sharing enabled properly) I can launch the "Computers" App, and can see my entire video library (over 900 movies). NONE of my episodes beginning April 4 will load and receive the "error loading content, please try again later." It stays loading and it does not start playing the 4K mkv file. Enter your Apple ID and password to purchase a subscription to the channel. You also can use a video converter like MOVAVI works also but you need to buy pro version to remove watermark . only. I have downloaded, say, 10 films/home videos and only 50% work. Apple TV 4K, tvOS 12 Posted on Jul 15, 2019 2:14 AM Reply Watch Apple TV channels in the Apple TV app Open the Apple TV app. vazandrew - I am actually having the same error and it is recent and since upgrade Catalina on iMac, to iOS 13.3.1 on iPhone X, and tvOS 13.4 on Apple TV 4th Gen. We tried logging out of iCloud/iTunes and back in. A forum where Apple customers help each other with their products. Any thoughts? Apple TV App not working on LG TV - Fix it Now - YouTube 0:00 / 1:38 Apple TV App not working on LG TV - Fix it Now 11,532 views Aug 23, 2021 39 Dislike Share Save Studio 6060 59K. To start the conversation again, simply I've tied restarting my Apple TV 4K, force closing the app and removing the episode from recently played but they haven't work. without any issues or problems. all the movies in mp4 format. If that doesn't work, unplug both ends of the HDMI cable detach it from your Apple TV and television (or whatever home theater device it's connected to). If you use Family Sharing and you want to see content that a family member purchased, tap the family members name. Tap General, then tap Date & Time. I added Emby for Apple TV 4K but I cannot get the 4K movies to play on my Apple TV. Jun 29, 2020 9:40 PM in response to rrive1. ask a new question. There's a problem loading this content, check your internet connection." Well there is nothing wrong with the connection. riseoftherobots, User profile for user: Apple Footer. emilio-lizardo, User profile for user: Gleb Antonov, call This site contains user submitted content, comments and opinions and is for informational purposes Thanks in advance! The problem is the new iOS update 13.4.1. Apr 11, 2017 12:09 PM in response to KonKrypton. Apple disclaims any and all liability for the acts, When I clicked "play" it played properly. ask a new question. Are these movies downloaded from the iTunes Store? There's a problem loading this content. Apple TV App Not Connecting At the top of the screen, tap Movies or tap TV Shows. Keep us up to date! It also isn't our internet connection since we don't need an internet connection to play our videos as they are all downloaded directly to our iPads. The TV app on AppleTV says "Content unavailable. robertoepi, call Here you can report that your rental didn't load. If there is an update available, click the Update Now button. Re-install the Apple TV app Sign in to your Apple TV+ account From here, you can either proceed down the method of signing in with your Mobile Device (when prompted) or just with your username and password. The application itself can be found on the Apple and Android app stores. only. All of my content is on my phone. Hold your phone still for 30 seconds for the complete turn-off. We tried the "down arrow/menu button" long press (8 seconds) that rebooted the TV and cleared the cache. omissions and conduct of any third parties in connection with or related to your use of the site. When I deleted out of iTunes and resynced I havent so far had the issue again, Jun 12, 2020 12:05 AM in response to KristenaT. Apr 5, 2017 1:48 PM in response to KonKrypton, Apr 8, 2017 11:10 PM in response to RJG1999, Apr 11, 2017 12:13 PM in response to Josef-Konrad Radomski. All postings and use of the content on this site are subject to the. Spent the majority of yesterday trying to troubleshoot this issue and no success. any proposed solutions on the community forums. For example, the router may not be working properly or there is a problem with your phone's network settings. Apple may provide or recommend responses as a possible solution based on the information I discovered files with an AAC surround track will not play, but those with AC3 will. Please try again later." Open the Apple TV app. Let go of the buttons and the Apple TV will do a soft reboot. In order to use Crunchyroll on Apple TV, you must first download the application on your iOS device. theeaglesfan005, User profile for user: AppleTVMovieFlaws, User profile for user: Reset the TV app's warnings, cache and clear your play history. Solution 1: Reboot Apple TV This is 100% easy way to fix any problems like there's a problem loading this content when you're facing, there is no doubt that basic issue can be fixed through this way. Based on what you stated, it seems like there is a problem loading content on the Apple TV app. Apr 9, 2020 4:42 PM in response to rkaufmann87. The bug may be your network or the content you are attempting to Airplay. good luck to all . Conclusion: Apple TV Streaming Issues. Thank you for contacting Apple Support Communities. Click on General. There's a problem loading this content, check your internet connection." provided; every potential issue may involve several factors not detailed in the conversations Or open System Preferences, then choose Date & Time. I can play them on my phone or Mac, but it's a no go for last week's shows and I even went so far as a complete factory restore. I can watch them just fine on my iMac but no go on the AppleTV. Nothing is working. Apr 11, 2017 1:00 PM in response to KonKrypton, This is also happening for me! You can't download 4K video content to any device. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Ask an Expert. Tap Storage > Clear Cache. Then, go to Manage Installed Applications. Does ITVX cater for any disabilities? 1-800-MY-APPLE, or, Sales and Work around but you will have to download the media player app. 4. I want this fixed and if I take a refund, I'm admitting defeat. Start by browsing in the Apple TV+ tab on the Apple TV app or here on tv.apple.com.You'll find hits like the Emmy-winning Ted Lasso, critically-acclaimed The Morning Show, and sci-fi epic Foundation, plus new and popular shows like Severance, Slow Horses, and WeCrashed. This happened only after updating to ios13.4. I played that videos for the last years on many iPads. Apr 16, 2020 12:09 PM in response to rrive1, I'm having this issue as well but for "home videos".. aka non iTunes purchased movies, Apr 16, 2020 1:34 PM in response to rrive1. I am an ExPat living temporarily in Australia and have never had a problem until last week's shows! A backup solution for people to try, is to remove one movie from your library and add it back in and see if that works. This happens every time I try to play a movie. Valid only on qualifying purchases in U.S. for new Apple Card customers who open an account and use it from 12/1/22 to 12/25/22 at Apple Store locations, apple.com, the Apple Store app, or by calling 1-800-MY-APPLE. This may not be the problem for everybody else who encounters the issue but it would be a good thing to add to your diagnostic process. 3. If there were a bug in the software then it would be easy to replicate, this thread would have received numerous responses and the forum would also be consistently full of reports. Source: Always showing as download pending. This site contains user submitted content, comments and opinions and is for informational purposes Is Crunchyroll Available For Apple TV? any help? Videos with 2-ch AAC playing ok. Problem loading content error. Apple Original series and films from Apple TV+. using system settings On your Apple TV, click on Settings > System click on restart Check for Apple TV Software Updates If you are still using an older software version of Apple TV, you might face an error loading content. I have refreshed the Home Sharing settings on Apple TV. Live Outage and Reported Problems Map Most reported problems 75% Video Streaming This apple tv is unable to delete or download apps and just has a pre determined list. I'm able to play other content. Apple disclaims any and all liability for the acts, Still getting it on kids iPads (family account) and now my own iPod touch logged into my (primary) account. The first tech said that "the engineers are working on the problem," as if they know that the problem is on their end. Issue was with multi channeled (5.1 and 7.1 is what I have) movies that werent purchased from the iTunes Store. I've tried rebooting the TV, resetting it, rebooting the Airport Express, rebooting the Mac. Does anyone else have these issues, i've tried rebooting , force quiting the APP , even erasing all content and starting from new. This is obviously an issue! thegolddon. Have spent 3hrs hitting dead ends with chat and phone support so far. Does the episode play on your Mac? Step 3: Find the Disney Plus app. If the Apple TV app does not connect to the servers on your device, you will not be able to view any content as it will have problem loading content. To start the conversation again, simply May 18, 2020 10:55 AM in response to Gleb Antonov, Hi an update on my post I found there was a film showing in home movies in iTunes that was syncing but I had deleted from HD. Check if you are connected to a working internet connection in your device. Apr 5, 2017 12:40 PM in response to KonKrypton. Read reviews, compare customer ratings, see screenshots and learn more about plco for player. This link couldn't be less useful if it was just blank. We tried rebooting the TV, the Airport Express, my modem, and my Mac. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the .

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